rap-X Documentation Site

This documentation is intended for rap-X users involved in advanced customisation or integration tasks.

Inevitably there will be some overlaps and gaps between the information in this documentation, and that found in the FAQ or Forum. The search function in all page will search all areas of this site.

Documentation Contents

  1. Terminology
  2. Custom Views
    1. Data References
  3. Configuration Guide
    1. Welcome Page Setup
    2. Email Integration
    3. Labels and Languages
    4. Request Configuration
  4. Integration Guide
    1. SOAP Remote Ticketing
    2. SOAP User Synchronisation
    3. Custom Event Handlers